As a courtesy, APL offers email notification to members for materials coming due. Members are still responsible for returning materials on the due date shown on the checkout slip. You will receive an email reminder from firstname.lastname@example.org for items due two (2) days in advance of their due date. See Troubleshooting Tips if you are not receiving your reminder emails.
Members with courtesy email notifications will also receive an alert that their card privileges will be expiring three weeks prior to the expiration date. Members will be notified either by mail or email when material is ten (10) days overdue and three (3) more times thereafter. When material is six (6) weeks overdue, members will be billed by mail for material not returned. Delinquent accounts may be forwarded to a collection agency. An additional $20 + HST service charge is levied for each overdue account referred to the collection agency.